Support Center
-
Welcome!
-
CommzGate Cloud SMS Help
-
User Guides
-
Quick Guides to Portal Features
-
How to shorten a URL in your SMS message content
-
Use Broadcast Campaigns to send large volume messages
-
Start SMS Receive Campaigns with Auto-Response
-
Send ad-hoc messages with QuickSend
-
Purchase additional pre-paid SMS credits
-
Uploading contacts with custom fields
-
Using Placeholder tags to personalize messages
-
How to shorten a URL in your SMS message content
-
Cloud API - Guides & Resources
-
★
Enabling CommzGate SMS for Zendesk
-
★
Sample code for integration using nodejs
-
★
How to query for status for messages sent via Batch API
-
Testing WhatsApp API MT sending
-
Sample code for sending WhatsApp MT message (C#)
-
Generate OTP with CloudSMS API (Advanced Mode)
-
Integrating CommzGate with CheckPoint SSL VPN
-
Using Postman for Chrome to test CloudSMS API
-
Integrating your mobile app to CloudSMS to automatically receive Push instead of SMS
-
Sample code for integration in JAVA
-
Sample code for integration (VB)
-
Set up a Cloud API account
-
Set your keyword and URL to receive SMS
-
Sample code for integration (PHP)
-
Sample code for integration (C# and .NET)
-
Send messages in different languages
-
Sample PHP code to send SMS MT in UTF-16
-
Send long (concatenated) messages with PHP code
-
Generate OTP with CloudSMS API (Basic Mode)
-
★
Enabling CommzGate SMS for Zendesk
-
PushBox Mobile App
-
Misc
-
★
Using Unsubscribe Hyperlinks in your broadcast message
-
★
How to check service status for CloudSMS's direct connection to the Telcos?
-
Can I test our API handshake with CloudSMS prior to an SSL certificate renewal?
-
Integrating CloudSMS API to Fortinet FortiAuthenticator
-
Where can I get an invoice for my prepaid credits online purchase?
-
How to resolve Portal locked account
-
I could not log in with my new or old password on the CommzGate CloudSMS Portal
-
My Android phone is not receiving SMS from 73333
-
Blackout Hours option for Campaign Broadcast
-
Overview of custom URL-shortening and URL Click Tracking
-
Integration of CommzGate CloudSMS with PTRG monitoring system
-
CloudSMS API request is returning 01012 error code
-
Using the CloudSMS API, how do I suppress message from routing to PushBox or MACH
-
Where can I find the Subscription API to add a contact to my CommzGate Portal account?
-
How to enable 2FA or MFA for your CommzGate Portal login
-
Restrictions for MT SMS to China
-
Return code 01010 for SMS MT API
-
Maximum number of recipients for each broadcast campaign
-
How to configure a password for my API account?
-
How do Vote View being tallied?
-
SMS Credits Offline Order Form
-
How do SMS recipients unsubscribe from my future broadcasts?
-
★
Using Unsubscribe Hyperlinks in your broadcast message
-
FAQ
-
★
How do I get alerted when my prepaid credits falls below a threshold?
-
★
How secure is your data with us?
-
★
CloudSMS Common Questions
-
Can I insert a hyperlink in an SMS message?
-
How do I retrieve my Facebook Business Manager ID for registering my official WhatsApp Profile
-
I have forgotten my password, how do I reset it?
-
Using CloudSMS API, can I send a message to multiple recipients in a single request?
-
What are the spam rules concerning SMS Marketing broadcasts?
-
What is SMS Number Masking? (Also known as Sender ID or TPOA)
-
Do I need to check the DNC Registry before I send a marketing broadcast to my recipient list?
-
Do you provide a Sandbox URL for CloudSMS API?
-
What is ClickSend and how does it work?
-
What throughput can CloudSMS sustain?
-
★
How do I get alerted when my prepaid credits falls below a threshold?
-
-
CommzGate Enterprise Help (On-Premise CG-ONE & CG-RACK)
-
User Guides
-
How to setup High-Availability and Load-Balancing for CG-ONE
-
CommzGate Enterprise v6 API Guide
-
CG-ONE appliance QuickStart Guide
-
Installation Guide for Linux (Redhat/CentOS & Ubuntu)
-
Installation Guide for Windows (XP and higher)
-
CommzGate Messaging Server v4 - API Guide
-
Documentation for older versions
-
CommzGate Messaging Server v4 - QuickStart Guide
-
How to setup High-Availability and Load-Balancing for CG-ONE
-
CommzGate Enterprise FAQ
-
CG-ONE message logs shows 'Modem Error' status for all MT messages
-
CG-ONE CG-RACK Network Strength is shown as “Unknown”. Upon rebooting the device, Network Strength is displayed as “Good” but after a short time it reverts to “Unknown”.
-
Can I configure NTP for CG-ONE?
-
Does the CG-ONE 3G modem allow network access from external entities?
-
Configuring the SMSC number for Singtel Prepaid SIM card on CG-ONE
-
How can I check if my CG-ONE is able to reach other nodes on my network?
-
CommzGate ONE: Set up Network Monitor
-
CG-ONE SMS Gateway appliance message throughput
-
CommzGate CG-ONE and CG-RACK: How to configure for max sending throughput
-
CommzGate Enterprise: How to change a Modem ID value
-
CommzGate Enterprise Health Check APIs for monitoring
-
CommzGate Enterprise: How do I add a Static Route to a CommzGate ONE appliance?
-
CG-ONE message logs shows 'Modem Error' status for all MT messages
-
Misc
-
★
Exporting CG-ONE log file for troubleshooting support
-
★
Remote Support client program
-
Setting up Email-to-SMS for CG-ONE and CG-RACK
-
How to configure retry for occasional 'Modem Errors' encountered for MT messages
-
How to power cycle the CG-ONE 3G modem
-
Integration of CG-ONE and CG-RACK with PTRG monitoring system
-
How do I enable access to the system SMS inbox by a sub-acccount?
-
How to create a new API authentication token in CG-ONE
-
How do I archive old messages from the CG-ONE?
-
How to re-configure the CG-ONE LAN IP if I have lost it?
-
CG-ONE message sending bottleneck
-
Does CG-ONE support HTTPS access?
-
Dashboard displays "No active modems have been initialized"
-
How to update your CG-ONE appliance
-
CommzGate Enterprise and OpenSSL Heartbleed bug
-
★
Exporting CG-ONE log file for troubleshooting support
-
-
MACH Push Messaging Help
-
MACH API Guide
-
MACH iOS Integration
-
MACH Android Integration
-
Misc
-
-
Alert12 Activation Response System Help
-
Alert12 Activation Response System
-