• User Guides

  • ★ What is the CommzGate Contacts Management API and how does it help?
  • ★ Cloud SMS Web Portal User Guide
  • ★ Cloud SMS API Guide v6

• Quick Guides to Portal Features

  • How to shorten a URL in your SMS message content
  • Use Broadcast Campaigns to send large volume messages
  • Start SMS Receive Campaigns with Auto-Response
  • Send ad-hoc messages with QuickSend
  • Purchase additional pre-paid SMS credits
  • Uploading contacts with custom fields
  • Using Placeholder tags to personalize messages

• Cloud API - Guides & Resources

  • ★ Enabling CommzGate integration for Zendesk
  • ★ Sample code for integration using nodejs
  • ★ How to query for status for messages sent via Batch API
  • Why am I getting a 01019 return code when submitting MT requests?
  • Testing WhatsApp API MT sending
  • Sample code for sending WhatsApp MT message (C#)
  • Generate OTP with CloudSMS API (Advanced Mode)
  • Integrating CommzGate with CheckPoint SSL VPN
  • Using Postman for Chrome to test CloudSMS API
  • Integrating your mobile app to CloudSMS to automatically receive Push instead of SMS
  • Sample code for integration in JAVA
  • Sample code for integration (VB)
  • Set up a Cloud API account
  • Set your keyword and URL to receive SMS
  • Sample code for integration (PHP)
  • Sample code for integration (C# and .NET)
  • Send messages in different languages
  • Sample PHP code to send SMS MT in UTF-16
  • Send long (concatenated) messages with PHP code
  • Generate OTP with CloudSMS API (Basic Mode)

• PushBox Mobile App

  • How to configure SenderID for PushBox
  • Increasing the notification volume for PushBox
  • How do I unlink my PushBox mobile app so I can start receiving message as SMS again?
  • Pushbox on Android not receiving notifications
  • What is the PushBox Mobile App

• Misc

  • ★ Introducing Voice OTP, a perfect complement to SMS OTP
  • ★ Securing your API account with source IP locking
  • ★ Using Unsubscribe Hyperlinks in your broadcast message
  • ★ How to check service status for CloudSMS's direct connection to the Telcos?
  • New Singapore 5-digit shortcode registration
  • SafeMode parameter option and support for special characters
  • SMS restrictions to USA
  • 2023 CA Intermediate Root Certificate for vip.commzgate.net
  • Managing the CommzGate Signature time-component in your API requests
  • Admin Users: How to set a user account with a default SMS SenderID (Number Mask)
  • SMS delivery to China
  • [Technical Article] In rare situations, SMS message parts sometimes get concatenated wrongly
  • How to configure Apple iOS to receive SMS from a shortcode
  • I received an SMS that was not meant for me
  • Can I test our API handshake with CloudSMS prior to an SSL certificate renewal?
  • Integrating CloudSMS API to Fortinet FortiAuthenticator
  • Where can I get an invoice for my prepaid credits online purchase?
  • How to resolve Portal locked account
  • I could not log in with my new or old password on the CommzGate CloudSMS Portal
  • My Android phone is not able to send or receive SMS from 73333
  • Blackout Hours option for Campaign Broadcast
  • Overview of custom URL-shortening and URL Click Tracking
  • Integration of CommzGate CloudSMS with PTRG monitoring system
  • CloudSMS API request is returning 01012 error code
  • Using the CloudSMS API, how do I suppress message from routing to PushBox or MACH
  • Where can I find the Subscription API to add a contact to my CommzGate Portal account?
  • How to enable 2FA for your CommzGate Portal login
  • Restrictions for MT SMS to China
  • Return code 01010 for SMS MT API
  • Maximum number of recipients for each broadcast campaign

• FAQ

  • ★ How do I get alerted when my prepaid credits falls below a threshold?
  • ★ How secure is your data with us?
  • ★ CloudSMS Common Questions
  • What is the different between admin vs user access roles for CommzGate portal?
  • Do you support Active Directory integration for CommzGate Portal?
  • CommzGate Admins: How to set a default SMS SenderID (Number Mask) for your users
  • How is CommzGate compared to Twilio?
  • Can the CommzGate platform send WhatsApp messages?
  • Can I insert a hyperlink in an SMS message?
  • I have forgotten my password, how do I reset it?
  • Using CloudSMS API, can I send a message to multiple recipients in a single request?
  • What are the spam rules concerning SMS Marketing broadcasts?
  • What is SMS Number Masking? (Also known as Sender ID or TPOA)
  • Do I need to check the DNC Registry before I send a marketing broadcast to my recipient list?
  • Do you provide a Sandbox URL for CloudSMS API?
  • What is ClickSend and how does it work?
  • What throughput can CloudSMS sustain?