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After an application update on your Portal, my browser encounters Javascript errors

CommzGate Support

April 06, 2012 02:51

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I am accessing CommzGate Cloud SMS from my office. What can I do to resolve such errors?

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  CommzGate Support April 06, 2012 02:52

  If you are accessing CommzGate from within a corporate network, the problem is certainly due to the proxy server in your office network caching old files from our portal and preventing your web browser from using our updated portal.

  There are 2 things you can do to resolve this:

  1) Ask your network administrator to clear the cache on your proxy server. If possible, request to not cache files coming from  http://portal.commzgate.com

  2) Clear the cache on your web browser as well 
  
  http://support.commzgate.com/entries/20138472-resetting-the-web-browser-cache