Cloud SMS - FAQ

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Most common questions asked by Cloud SMS users

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How to I send a message of more than 160 characters using the Web API? CommzGate Support 2 comments 0 votes None
Sending message content in unicode Lê Hoàng Hiếu 6 comments 0 votes None
Will I be charged for failed MT SMS? CommzGate Support 1 comment 0 votes None
Logs show that an SMS has been delivered but the recipient does not receive the SMS message CommzGate Support 1 comment 0 votes None
Unable to send SMS via API CommzGate Support 1 comment 1 vote None
How do I use persistent TCP connections when using the CommzGate API CommzGate Support 1 comment 0 votes None
Can I create and share a message template with users under my organisation? CommzGate Support 1 comment 0 votes None
SMS to PLDT subscribers (Philippine Long Distance Telephone Company) CommzGate Support 1 comment 1 vote None
Not receiving Push Notifications on MACH Messaging App on Android CommzGate Support 1 comment 0 votes Answered
Uploading of contacts to Cloud SMS Web Application CommzGate Support 1 comment 0 votes None
What is the message sending speed of a hosted SIM card? CommzGate Support 1 comment 0 votes None
Campaign Broadcast's sending progress indicator CommzGate Support 1 comment 0 votes None
Time it takes for a SMS message to reach a mobile recipient CommzGate Support 1 comment 0 votes None
Can I purchase Cloud SMS credits via an offline method? CommzGate Support 1 comment 1 vote None
After an application update on your Portal, my browser encounters Javascript errors CommzGate Support 1 comment 0 votes None
What the are differences in the CommzGate Cloud SMS Price Plans? CommzGate Support 1 comment 0 votes None
Sharing credits between pre-paid accounts CommzGate Support 1 comment 0 votes None
How do I configure templates for my messages? CommzGate Support 1 comment 0 votes None
Where do I find my API ID and Password? CommzGate Support 1 comment 0 votes None
Resetting the Web Browser cache CommzGate Support 0 comments 0 votes None
How do I undo a SMS unsubscribe for my account CommzGate Support 1 comment 0 votes None
Web Application SMS message broadcast speed for 10,000 recipients CommzGate Support 1 comment 0 votes None
How soon would SMS credits purchased appear in my account? CommzGate Support 1 comment 0 votes None
Why does a message sent to a certain mobile number via the Web Portal show up as "Not Supported" in the reports? CommzGate Support 1 comment 0 votes None
What is the maximum number of characters possible when sending SMS CommzGate Support 1 comment 0 votes None