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How does Jakob AI's NLP and Machine Learning engine work?

When your AI chatbot goes live, our Jakob AI engine will generate a real-time report on the terms or words that the AI bot was not able understand (Eg. colloquial words like "LMAO")  . We will then 'teach' the bot on how to handle these new word phrases or terms, initially on a weekly basis, until we can a 95% success rate in the AI Bot being able to understand and handle incoming conversations.  This Machine Learning work is provided as part of our service at no extra cost.

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