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CG-ONE message sending bottleneck

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  2. CommzGate Enterprise Help (On-Premise CG-ONE & CG-RACK)
  3. Misc

Our CG-ONE system is working well daily, but there is a bottleneck of messages that happens once in a while, maybe once every 2~3 months.

 

 

1 Comments

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    CommzGate Support

    The bottleneck is caused by the throughput limit of the SIM card, which is usually about 5 to 6 SMS per minute.
    When there is  large number of messages waiting to be processed, a queue may build up.

    You can consider:
    1) purchasing one more CG-ONE unit and load-balance the message sending.
    2) upgrade your unit to CG-ONE Plus, which can use 4 modems and SIMs to increase your sending throughput by 4 times.

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